Privacy Policy
Ibn-e-Nawab is committed to protecting your personal data and ensuring complete transparency in how your information is collected, used, and secured.
1. Introduction
Ibn-e-Nawab operates as a perfumery brand specializing in oud, attar, and fine fragrances, committed to maintaining strict confidentiality and protection of user data. This Privacy Policy explains how we handle your personal information when you use our website, place an order, or contact us through our official channels.
2. Information We Collect
We collect essential information such as name, phone number, email address, and shipping details when you place an order or contact us. Technical data like IP address, browser type, and device information may also be collected for system improvement and security.
3. Use of Information
Your information is used strictly for order processing, fragrance delivery, customer support, and communication purposes. Ibn-e-Nawab ensures that your data is never sold, shared, or misused.
4. Payment Security
All financial transactions are processed through secure and encrypted third-party gateways. Ibn-e-Nawab does not store credit or debit card information on its servers, ensuring maximum payment security.
5. Cookies Policy
Our website uses cookies to improve user experience, analyze traffic, and enhance website functionality. Users may disable cookies at any time through browser settings, though some features may be affected.
6. Communication Records
When you contact Ibn-e-Nawab via WhatsApp, email, or contact forms, we may store your communication for support and service improvement purposes. All communication is treated as strictly confidential.
7. Order & Delivery
Shipping information is shared only with trusted logistics partners to ensure your oud and attar orders arrive safely and on time. Your data is used strictly for fulfillment purposes and is not shared beyond necessary service providers.
8. Third-Party Services
Ibn-e-Nawab may use third-party services such as payment processors, analytics tools, and courier companies. These providers operate under their own privacy policies.
9. Data Protection
We implement strong security measures including encryption, secure servers, and restricted access controls to protect your personal data from unauthorized access, alteration, or misuse.
10. Your Rights
You have the right to access, correct, or request deletion of your personal data. You may also request restriction of data usage for marketing purposes at any time.
11. Data Retention
Personal data is retained only as long as necessary for legal, operational, or order-fulfillment requirements. After this period, data is securely deleted or anonymized.
12. Policy Updates
Ibn-e-Nawab reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the latest revision date.
13. Contact Information
For any privacy-related concerns, you may contact the Ibn-e-Nawab support team through our official communication channels. We are committed to resolving issues professionally and quickly.